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Invitation to help with Survey of Experiences of Care in the last months of life

Invitation to help with Survey of Experiences of Care in the last months of life
Wiltshire Clinical Commissioning Group is working with hospitals, GP practices, hospices and other health care providers to understand people’s experience of end of life care and to guide any changes necessary for improvement. In order to do this they are running a survey. The survey is being undertaken in conjunction with The Patients Association, an independent health charity which is dedicated to improving patient experience. The Patients Association will receive all the surveys and prepare a report with the findings and recommendations arising from the feedback. The survey is in two parts – initially a written questionnaire which may be filled in online or on a paper version and secondly a number of follow-up telephone interviews to gain a fuller understanding of people’s experience.  The questionnaire should be filled in by the relative or main carer of someone who died in Wiltshire over the last 12 months.   All information is kept confidential and details remain anonymous throughout.If you are willing to take part, please complete the online  questionnaire before January 31st 2015. Click here to access the online survey. If you would prefer a paper copy please contact Danela Adams: Email: Danela.adams@nhs.net  telephone: 01380 733 775 who will send you the questionnaire and a pre-paid envelope.  If you are willing to have a confidential interview with someone from The Patients Association, please fill in the box at the end of the form. With many thanks for your help. Please note this is NOT a Healthwatch Wiltshire survey therefore please direct any queries to Danela Adams.

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