Residents are reminded to renew their garden waste collection subscription by 15 June if they want to continue receiving the service. Existing customers receive a unique reference number by email or post. They can use this number to easily renew their subscription either online or by phone. Residents can sign up at any time during the year, but those already receiving the service should make sure they renew by 15 June to avoid any interruption to their collections.
Existing customers can sign up using their unique reference number at www.wiltshire.gov.uk/gardenwaste or by calling 0300 456 0103 should they not have access to the internet.
New customers can sign up to the service at any point by visiting the website or by calling 0300 456 0102. You do not need a unique reference number if you are a new customer.
The cost is £48 per bin for the year and only bins with a valid sticker will be emptied. Once someone has renewed their subscription they will be sent a new sticker. Garden waste bins are emptied fortnightly except for two weeks over Christmas and New Year.
From April 2017 to February 2018 more than 28,000 tonnes of garden waste were collected from over 82,000 households. The charge generates an income of around £3.9 million which covers the cost of the collections. All garden waste is composted locally with people encouraged to put bark, grass cuttings, cut flowers, weeds, leaves, hedge clippings, twigs and small branches in the bins. The bins cannot be used for fruit and vegetable peelings, food waste, cardboard, paper, soil and rubble or pet litter and animal waste. A full waste collection calendar is available at www.wiltshire.gov.uk/rubbish-collection-days. Other options for composting are available if you don’t have room for a garden waste bin. See www.wiltshire.gov.uk/rubbish-and-recycling or call 0300 456 0102.